FREQUENTLY ASKED QUESTIONS

Do you deliver?

We offer the following for delivery:

Free Delivery - Invermere, Althalmer, Windermere, Wilmer, Panorama

$5 Delivery charge - Radium, Edgewater, Fairmont, Canal Flats

*For other areas in BC and Alberta please reach out*

Where do your ingredients come from?

Our ingredients, proteins and products are sourced locally across BC and Alberta.

What is the expiration of the products?

All of our products are free from preservatives and therefore the shelf life of the products are as follows:

Dog Food - 6 months frozen, 1 week thawed

Treats - 2 months if kept in a dry, cool place.

Bones - 1 year frozen

Pig Ears - 1 year

Do you take custom orders?

We understand that all dogs aren’t made the same, just like humans! If your dog has an allergy we are happy to customize our treats to meet their needs. We also take custom orders for personalized dog cookies, cakes, and cupcakes for your doggo’s special occasion.

How can I place an order?

You can place an order by visiting our “Shop” or “Contact Us” page on this website. You can also email us directly at the.boneyrd@gmail.com

What are the payment options?

When you place an order we’ll provide you with our payment options.